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Case Studies
Leading Beta Testing
for a GenAI Self-Service
Post-Sales Customer Portal
Timeline
3 Months
Industry
B2B Software
Role
Senior UX Researcher
Methodologies
Usability Testing
5 Second Test
Surveys
Informing
Post-COVID Strategy to
Boost In-Person Dining Frequency
Timeline
4 Months
Industry
Consulting
Hospitality
Role
Innovation & Experience Design Strategist
Methodologies
Interviews
Hierarchal Ranking
Visual Sliding Scale
Card Sort
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